Your happy mail is worth the wait. 🤎
Most Bless Your Hot Mess apparel is made especially for you after you place your order. That means your new favorite tee isn't just sitting around collecting dust waiting on a shelf. It's printed, packed, and sent your way once you order it.
Here's what you need to know from checkout to your front porch.
Many of our products are made to order, which means production begins after your order is placed. Please allow time for your item to be printed, checked, and prepared for shipment before it heads your way.
Nope! Processing/production time is the time needed to create and prepare your order. Shipping time begins once your package leaves the fulfillment facility.
Shipping charges are calculated and displayed at checkout based on the items in your order and their fulfillment requirements. You'll be able to review your shipping cost before completing your purchase.
Delivery times vary depending on the destination, carrier, and products ordered. Once your order ships, you'll receive tracking information so you can follow your happy mail all the way home.
We currently ship within the United States.
MULTIPLE PACKAGES
Maybe, but not always! Some products may be made or fulfilled from different locations. If that's the case, your order may arrive in more than one package.
You may also receive separate tracking information for each shipment. So if one package shows up and something seems to be missing, don't panic, friend. The rest of your goodies may still be on the way. 🤎
TRACKING YOUR ORDER
Once your order ships, tracking information will be sent to the email address provided at checkout.
Please double-check your email address when placing your order so those updates know where to find you!
Tracking information can sometimes take a little time to update after a shipping label is created. If your tracking hasn't changed for several days, contact us and we'll help you figure out the next step.
DELIVERY ISSUES
Well, bless it. That's definitely not the happy-mail experience we wanted for you.
Please contact us as soon as possible with your order number and clear photos of the item and packaging. We'll review the issue and help determine the appropriate next step.
DAMAGED OR INCORRECT ORDERS
First, check around your delivery area, mailbox, porch, household members, and neighbors. Carriers occasionally leave packages in a safe location that isn't immediately obvious.
If you still can't locate your package, contact the shipping carrier using your tracking number. If you need additional help after that, holler at us and we'll do our best to help.
Please double-check your shipping address before submitting your order.
If you notice an error after ordering, contact us immediately. We'll do our best to help, but because orders can enter production quickly, we can't guarantee that an address can be changed after an order has been placed.
Bless Your Hot Mess is not responsible for delivery issues caused by an incorrect address entered at checkout.
STILL WAITING ON YOUR HAPPY MAIL? 📦🤎
We're happy to help.
If you've checked your tracking and still aren't sure what's going on, send us a message with your order number and we'll take a look.