Refund policy

We want you to love your Bless Your Hot Mess order. If something isn't quite right, we're happy to help.

30-Day Returns

You have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be unworn, unused, and in the same condition in which you received it. Proof of purchase is required.

To request a return, email us at blessyourhotmess@gmail.com with your order number and the reason for your return. Please do not send an item back without contacting us first. Returns sent without prior approval may not be accepted.

Once your return is approved, we'll provide instructions for where and how to send your item.

Return Shipping

For returns due to a change of mind, incorrect size selection, or other customer preference, return shipping costs are the customer's responsibility.

If your order arrives damaged, defective, misprinted, or incorrect due to an error on our part, please contact us and we'll work with you to make it right. When applicable, we'll cover the cost of resolving the issue.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, misprinted, or you received the wrong item, contact us as soon as possible at blessyourhotmess@gmail.com.

Please include your order number, a brief description of the issue, and clear photos showing the problem. We'll review it and work with you on an appropriate replacement or refund.

Exchanges

Because many of our products are printed to order, we don't offer direct exchanges. If you'd like a different size, color, or style, please contact us about returning the original eligible item. Once the return is approved, you can place a new order for the item you'd prefer.

Personalized & Custom Items

Personalized or custom-made items cannot be returned for change of mind, sizing, color choice, or other customer preference because they are made specifically for you.

However, if a personalized or custom item arrives damaged, defective, misprinted, or incorrect due to an error on our part, please contact us so we can make it right.

Final Sale Items & Gift Cards

Gift cards and items clearly marked Final Sale are not eligible for return or refund, except where required by law.

Refunds

Once we receive and inspect an eligible return, we'll let you know whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow up to 10 business days for the refund to appear after it has been processed. Your bank or credit card company may require additional processing time.

Original shipping charges are non-refundable unless the return is due to an error on our part or otherwise required by law.

If more than 15 business days have passed since we approved your refund and you haven't received it, please contact us at blessyourhotmess@gmail.com.

Questions?

We're happy to help. Email us at blessyourhotmess@gmail.com with any questions about your order, return, or refund.